Check Your Tracking:
Use the tracking link in your dispatch email to see your parcel’s status. Check for any delivery attempt notifications from DPD or FedEx.
Still No Delivery?
If your order is delayed by more than 2 working days (Ireland/UK) or 5 working days (International), please contact us.
If your tracking says “Delivered” but you haven’t received your parcel, check with neighbours or your local delivery depot.
Contact Us:
Email us at [email protected] or use live chat with your order number. We’ll investigate with the courier and keep you updated.